Performance Return Form
Please take a few minutes to complete this form to make sure we understand what you’re experiencing with your product.
After 60 minutes, both pages of the form will close, and your information won’t be saved. To make sure we have the information we need to support your request, here are some tips for filling out the form:
- Provide detailed descriptions of the quality issue(s) and multiple photos of each item
- Have your photos ready and saved in JPEG format
- Submit all items in one form
- Make sure you have your order ID or in-store receipt handy
- Don’t click the browser’s back button—your work won’t be saved.
If your performance return is accepted, we'll share all the details you need to ship your product back to us, and then process your credit onto an e-gift card once it's landed at our warehouse.
You can also visit us at one of our lululemon stores so we can see what you're experiencing firsthand—view our store locator to find a store near you.